COVID-19

 A message for our clients.

A Message To Our Clients

I hope you and your families are safe and well. The past year has been challenging as many of us adapted to working virtually.


The health and wellness of our customers and those who live in our communities is our top priority. We will continue to provide the best support and services throughout this time. We have strong partnerships with our vendors to keep your business up and running and keep communication open. 


We are all working together and fully committed to delivering the best quality service for your business. 


Now is the time to be proactive. There are steps you can take to improve and expand your digital presence that may help mitigate the fallout in this challenging time. We have provided some suggestions below to help your business. 


Best, 

Mark Poteet

Fish Farm Studio LLC


Ways to Prepare Your Business

The traditional relationship that we all once had with our customers has now been altered, now is the time to be proactive. COVID-19 is affecting businesses of all sizes all over the world. However, there are steps you can take to improve and expand your digital presence that may help mitigate the fallout in this challenging time.


Prepare For More Online Transactions

 

  • As physical visits to stores and business locations decline, a strong eCommerce solution provides an additional source of revenue.
  • Create an online store customers can access through your website, Facebook page and more, whether products or services.

 

Prepare Your Website

 

  • Display messaging on your homepage about any service changes.
  • Add features for scheduling (or rescheduling) in-person appointments.
  • Add online payment and online transaction capabilities to existing websites.

 

Create More Digital Content


Since you may not see your customers in-person as much, it’s important to remind them you’re still around and ready for their business. Create a variety of materials that will keep you top-of-mind with your customers.

 

  • Blog posts
  • Send emails
  • Update videos
  • Newsletters
  • Webinars

 

Engage More on Social Media


During this ongoing event, social media is one of your best tools for keeping your customers updated with the latest news from your business. Through social media monitoring you may also pick up on unique opportunities your business has to accommodate your customers’ needs during this challenging time.


Consider Modifications


If you’ve recently thought about changes to your website or online presence, now may be the ideal time to make them. This way when customers are ready to return, your digital presence is fresh and ready to convert more customers than ever.

 

  • Website redesign
  • Content updates
  • SEO improvements
  • eCommerce opportunities
  • Security, accessibility & privacy

 

Have questions?

We are here to help!

Let's Get Started!